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F.A.Q

I’m not sure if anyone can build the quality of website I need. How do I know if you’re a fit?

Take a moment and review our website portfolio. We have a specific unique design style, so you need to make sure what we consider to be beautiful fits within your thinking as well. If it is, do consider us for your project.

How is the cost of a new website determined?

Websites are quoted as a fixed bid project. The cost structure is based on the package selected, the complexity of functionality, the size of the website, and the need for marketing support such as search engine optimization, copywriting, and social media integration. Every project is unique and we try to make sure our pricing is based on your specific needs and not what we think the market will tolerate.

What payment options do you offer?

Company check and/or credit/Debit cards are accepted. All projects require a down payment of 50% to start.

How long will it take to design and build my new website?

This is hard to say, as it varies greatly by client. A custom microsite can take as little as two weeks and a large, complex B2B website can take a couple of months. Similar to costing, the timeframe for implementation varies on complexity and the number of web pages and blog posts. In most cases, we are waiting on the client and the client is not waiting on us.

I don’t have an internal marketing team, so how can I support the development of a new website?

All-inclusive web design projects include SEO, guidance in the development of the marketing message and content, as well as input of the final website copy. The project is designed around helping clients create an online marketing presence that encourages both targeted traffic and conversions.

Can I update my website after launch?

If you are making a Content management system site like wordpress, joomla, Drupal you can manage your own content and update it accrodingly. But the cost for making a CMS(content management system) site is little high. And if you are making a normal website then the updating is possible with a nominal fees. If you want training and you didn’t purchase an all inclusive package, we’re happy to provide training at our standard hourly rate.

Are your websites search engine friendly?

All of our websites are designed around Google’s guidelines for organic SEO. In addition to having a search engine friendly website, we will create a sitemap.xml file and submit it to Google and Bing upon launch if you’ve purchased an all inclusive S.E.O package. We will also create a 301 redirect file to help the search engines and visitors find the new pages based on the older pages that are already indexed.

What is this so called Web Hosting?

Web hosting services work by storing your website files in high-powered computers (web servers) connected to a very fast network. When someone types in your web address (such as www.midphase.com), the Internet connects to the web server holding your website files and then transfers your website information back to their computer. From there they can surf and view the pages of your website.

Do I really need a website and what would it do for me?

A website can reach millions of people that might not otherwise be available to you, think of it as a store front on a global level, open 24 hours a days, 7 days a week, 365 days a year. Secondly, customers can view products, services, or whatever you want to share from the comfort of their own home and in their own time. Your website empowers your current customers and maximises marketing potential for future ones. No matter what type of business you are in, there are ways to grow and make money on the web for you.

Does it really matter if my website looks dated, surely it’s the information that’s important?

When you receive a visitor to your site, they will instantly perceive the quality of your services or products. The first impression a customer or potential customer gets depends on the appearance of your website. A visitor will be interested and explore your site if it is appealing, easy to navigate and offers useful information. You are marketing yourself and your business to the world over the Internet and it is important to show your best.

What after-sale support do you offer?

If at any time you have questions or issues with the functionality of your website feel free to contact our technical support team. They will be more than happy to get you the assistance that you need to ensure that you remain 100% satisfied with your choice to use our web design team for your website needs. Our technical support staff is available 24 hours a day 7 days a week by phone or Email support.

I'm just starting a new business. Can you develop a website for me?

Yes. We will work with you to develop an attractive site within your budget. We will also plan on additional areas/services for you to consider or add as your business grows.

Have a project with us? Feel free. Get in Touch

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Contact Us
  • Address: 43 / 2438 D, Sabeena Building, SRM Road, Ernakulam North,
    Kerala, Cochin 682018.
  • Phone: (+91) 484-3328100
  • Email: info@webencipher.com
  • Monday - Saturday: 9:00 am - 07:00 pm
    Sunday: Closed
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